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Bet3000 review
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Bet3000 stands firm at Stakersland and you’ll find them holed up in their rebel stronghold located up at Bavarian Heights.
The rebel leader, Simon Springer, continues to try and reinvent the sports betting concept which, as history shows, does not always go to plan. It’s predominantly a German-speaking community with 102.7K in total with some French and Iraqi stakers amongst the standout groups also venturing up to the Bet3000 doors. It says a lot about the unusual setup and spirit of the superintendent but as we said, Springer likes to break free from the typical bookmaker mould in both betting and business terms. Moving on to the major sports and we have football with the Bundesliga fixtures taking the majority of the betting action, followed by major international and European events such as the UEFA Europa League. Handball, Tennis, and Basketball all attract interest with a special winter focus on DEL, the German professional ice hockey league. Only recently have we noticed the introduction of the esports markets at Bet3000 with some top tournaments on games like Overwatch, League of Legends, Counter Strike, Dota 2, King of Glory, Rainbow Six, Starcraft, NBA2k, and Rocket League. All those markets clearly show that this is something that they are going all in with, in the hope that they can attract the growing esports crowds from Germany and further afield.
According to the payout section at Bet3000, the betting rules state that the winning limit for each staker is capped at €250,000 per bet (and for those who had any doubts, it is duplicated and written as two-hundred-and-fifty-thousand as well, got it?). The winning limit for each staker per week is €250,000 - and if you still have more doubts with understanding the limits those are repeated and written out as two-hundred-and-fifty-thousand yet again, they want you to be sure of these limits! It looks as though they know the game well enough as they do state the following - "If it turns out that a user has opened several accounts and has placed the same bet on them contrary to the General Terms and Conditions, the winning limit applies to the total of the winnings gained from these bets". So, its €250,000 once per week and for all of your accounts. Its final. Period. Strangely, when it comes to the casino section the limits are tougher but defined in more of a relaxed matter - the "payout limit per user and week (00:00 CEST on Monday until 24:00 on Sunday) is €150,000 (one hundred and fifty thousand euros)".
According to our own science experts with their payout calculators in hand, it has been calculated that it would take Springer two days without profit to payout those two-hundred-and-fifty-thousand Euros, while the casino maximum limit of 'one hundred and fifty thousand Euros' would need only 24 hours. All in all, we know that Bet3000 is a well established operator with more than 40 years in the business. Springer himself is a very particular person and he is known to be living his life in Spain on the fortunes he has made. With all that in mind, it is more than likely that your bet will be paid within 24-48 hours, though do remember that two-hundred-and-fifty thousand per month is the maximum. It’s hard to forget considering the number of times they mention it!
It is unusual for the land of Stakers to see Iraqis waiting in the queues and so we definitely welcome our new friends to the park. However, a lot of doubts do arise from this when it comes to regulation and international compliance standards.
The German staker community are spending on between €30-35 per month on the top Bundesliga markets. A total of €60M in gross gaming revenue is being generated each year for the rebel leader Simon Springer who is taking roughly €5 million in dividends.
It’s estimated that Bet3000 are currently taking in around 5 Million € per month in gross gaming revenue with an average spend of 30-35 €, but this can fluctuate depending on the season. Therefore, during the betting season, big boss Springer can bring in around 60M € per annum with the profits before taxation estimated at roughly €7-8 million. Dividends are rounded to €5 million per year which brings the overall value to around €420,000 per month. Now, considering the four Tipico owners generated close to the €1 billion mark from the sale to the CVC Group, it certainly leaves those comments made by Springer of being Germany’s king of gaming questionable. Bet at Home is the closest rival to Bet3000 in terms of size and their annual gross gaming revenue is currently calculated at €143 million. Taking into account all their operations, they currently turnover a profit of €18 million, or €1.5 per month, which is almost three times the size of Springer’s Bet3000. Interwetten is another up and coming rival with a growing reputation amongst the German-speaking stakers here in the park. Over €2 billion in betting volume was tracked in 2019 which was the company’s highest in their 30-year history. From this they earn around €99.5 million in gross gaming revenue, but due to their extensive operational costs this ends up at the €32 million mark, and so after all the expenses and taxes are paid then those end profits are left at a much smaller amount of €1 million.
Bet3000 Offers
Most of the stakers coming to Bet3000 are Germans though with almost no Austrian players at all, which is a rare case for a German-speaking betting venue here at Stakersland.
| Germany | France | Austria | Switzerland | |
|---|---|---|---|---|
| monthly | 96K | 1.6K | 600 | 300 |
| License |  |  | | |
Social Buzz
They do not have an active profile on Askgamblers.
They do not have an active profile on LCB.
Bonus clash
The Bet3000 team made a big step forward by offering a socially motivated bonus worth up to €150 for new stakers who are willing to join this closed community. Besides the welcome bonus there is also a cashback deal and an accumulator winnings booster offer as well. It’s not your usual set of promotions and it’s very much an old-school bookmaker approach but there are bonuses, so we will scrutinise them. But first, one or two thoughts from some of our stakers:
“I did find their welcome offer to be a decent deal. Up to €150 as bonus credits that need to be wagered five times with 2.0 for the minimum odds. It is rare to see this old school attitude from a bookmaker.”
“Bet3000 promotions are not something customers are used to seeing. 100% matching bonus with bonus credits as a reward, 20% cashback if you have negative balance, powercombi bets with increased odds - it does look strange but it’s definitely worth trying.”
“The only bonus they have is a welcome offer with bonus credits as a reward. No free bets, no odds boost - just nothing to claim here for me.“
“Sadly to say, I didn’t find anything to play for at Bet3000. They do provide a 100% matching bonus with no fees for your first deposit but that’s all - you are playing with cash and no free bets at all. Simply put, I do not recommend.”
Variety is not a word that you would use when describing the Bet3000 promo board but there are no doubts in our mind that free bets will eventually appear within a few years, or maybe a decade later, but for now we are going to address the offers to hand which is the welcome bonus and the cashback deal.
| promo name | promo type | requirements | restrictions |
|---|---|---|---|
100% Welcome Bonus up to £150 for New Players  | Welcome Bonus | Open an account and make the first deposit | Promotion is available for stakers from Germany and Austria only |
Read this carefully folks. The gentleman waiting at the Bet3000 entrance will hand you a welcome voucher for a 100% deposit match bonus worth up to £150, but only if you are a new customer. The bonus is credited with your first deposit and requires that you wager it five times on sports within 45 days before it expires, all qualifying bets need to be at odds of at least 2.00+. Cashed out stakes will be excluded from meeting the wagering requirements and betting on postponed events will not count towards it either. The good old days are still alive and everyone is welcome to the money printing machine at Bet3000.
| promo name | promo type | requirements | restrictions |
|---|---|---|---|
Combined bets with Greater Power | combined bonus | Available for markets highlighted with the powerkombi icon | Restricted to a specific list of leagues |
Boost your odds up to 20% with accumulator bets combined from the events of Bundesliga, Premier League, La Liga, Series A, Ligue 1, Super Lig, Champions League and Europa League. The events subject to this promotion are highlighted as 'powerkombi'. If one or more events are cancelled or postponed for more than 24 hours, then the corresponding selection(s) will be settled at odds of 1.0.
| promo name | promo type | requirements | restrictions |
|---|---|---|---|
20% Cashback | FROM £1 | Opt-in is required | Promotion is available for stakers from Germany and Austria only |
For those stakers who were unfortunate during the month, Bet3000 has designed a cashback promotion with refunds of up to 20% of your losses available. Once you opt-in at the beginning of the month, you will then be refunded on the 21st day should you have a negative balance. Just remember to opt-in again on the next month to keep the cash back offer alive.
Conclusion
The Bet3000 welcome bonus is a rare opportunity for stakers and it is something that can no longer be found across the UK or from international bookmakers alike. We are certain that this type of ‘money grab’ opportunity would be the talk of the town if it were ever advertised in Britain on something like the online oddschecker service. It’s an old-school bonus that appeals to all sports betting fans. The 20% cashback deal is also an uncommon offer to come across these days as well, but there is an answer to that - all of these Bet3000 promotions are only available exclusively to our stakers from Germany and Austria only, so lucky that they are.
Sports betting
Bet3000 is in partnership with the Argentinian Surhive software studio for all their sportsbook needs.
The Stakers sports betting team take a lot of pride in their work and there is nothing better for them than testing and analysing the sports betting technology available here at Stakersland. You can count on the team to highlight all the pros and cons at each and every betting venue, why? Simply put, it’s our aim to give you the greatest betting experience and the first step is for us to give you all the facts.
Springer, the big boss man behind Bet3000, is working with Alfredo Parody for all the online technology development ideas. Parody established his own tech office way out in Argentina called Surhive. As soon as they named the startup they immediately set out to work in Stakersland, and this relationship has lasted for more than 15 years. The office in Buenos Aires is a small-scale tech team of around 30 people with different backgrounds from developers to system administrators.
Sports
The major leagues are Bundesliga events with a focus on football followed up by international events such as the UEFA Europa League. It is then followed by tennis, handball and basketball. In winter, the focus is on DEL, a German professional ice hockey league. There is no player specific or geolocation preferences either, the event markets are the same for stakers from Germany and from Iraq.
Betting slip
A classic German betting slip for both Single and Combined bets. The System bets are featured with bankers but it is missing customs such as Trixie and Patent. The option starts with 1/10 and ends up with 1/30 as the maximum number of selections in your pick. It is real-time slip though and makes do without a ‘loader’ when adding and removing options.
In-play stats
Live events are featured with a visualisation widget and match statistics including head to head, last matches, present form, and over/under overalls. The higher division leagues contain player specific information with the most recent performance records. The popup window takes you to the Sportradar details that include tournament tables and fixtures with a further drill-down to more details.
Betting markets
The live markets for football hold around 29 betting options with around 36 for the pre-market. Tennis provides around 16 live and 7 pre-match markets and basketball usually offers up to 31 live and 25 pre-match markets.
Margins
We calculated that Bet3000 offers a betting margin range that is based around the market average. If we look at the top sports then football markets usually offer pre-live margins of 3.38% and live odds with a 4.86% margin, basketball events have a 6.67% margins before the start and 6.44% for in-play, and tennis comes in at around 8.97% pre-live and 11.43% live margins.
Event results
Pre-match events are featured with a tracker that details the starting time, stadium location, weather conditions, head to head breakdown, the last matches, and commentary with all major information - should any be available before the kick-off. There is no score information available though nor any settlement details for past matches, instead there is a link to an external statistics centre.
| Sports | margins | live margins | markets | live markets |
|---|---|---|---|---|
| tennis | 8.97% | 11.43% | 7 | 16 |
| football | 3.38% | 4.86% | 36 | 29 |
| basketball | 6.67% | 6.44% | 25 | 31 |
| ice hockey | 4.88% | 13.49% | 20 | 15 |
At least some of that big talk coming down from the big boss at Bet3000 can be backed up in the markets section. The margins here do offer value to stakers with most of the top sports coming in at around the market average. Take their football margin range lows of 4.3% against the 6.9% of Boylesports or the 7.27% of 10bet. Bet3000 still manages to produce value for their stakers when betting on football but the average margin is quite high across tennis and basketball, but this is to be expected from such a football orientated bookmaker.
Financial Limits
Your personal account information and overall security is one of our top priorities here at the park. We continue to take all necessary measures so that we can check each and every bookmaker in Stakersland. In doing this, it allows us to provide you with a detailed financial overview. So, be sure to read through the following table so you can get up to speed with how Bet3000 run their own accounts and what you can expect if you ever have to deal with them in the future.
Payment Method Restrictions
Which payment methods are valid when claiming my bonuses?
There are no restrictions and all customers from Germany and Austria can receive Bet3000 bonuses via all available payment options.
The Influence of Third Party Agencies
What checks are being made and do they use any third party agencies?
Bet3000 reserve the right to run credit checks on all new stakers with third party credit agencies in relation to information provided on registration - in particular, they work with SCHUFA on this purpose.
Personal Data Transparency
Will they inform me about the automated checks being performed?
The information about automated checks performed by Bet3000 is given on their Privacy Policy page. They mainly check details against the SCHUFA databases. They are straight forward about marketing agencies being involved in data collection and those include Income Access, Bannerflow, Bing Ads, Google and Facebook. They also employ a Hotjar tracker that builds up clicks through heatmaps.
Social Media Communication
Will my financial disputes and complaints be answered on the social media profiles?
The Bet3000 representatives’ communication with stakers is limited. They do not respond to Trustpilot reviews including all finance-related ones. We couldn’t find any evidence of Bet3000 cooperating with popular gambling platforms, such as Askgamblers or LCB.
Gambling Anonymously
Are my banking transactions with the bookmaker private?
‘IBA Entertainment Ltd’ is the name of the company that operates Bet3000, and so this is what will appear in the banking documents of stakers when making deposits using a credit/debit card.
Withdrawal Timeframe & Common Complaints
How fast are the withdrawals and what do stakers complain about the most?
According to our tests, withdrawals are approved during the day. The customer service agents confirmed that withdrawals are processed within 24 hours providing the request is made on a working day. Thus, it can take up to three days and after that the processing time depends on the payment system provider, which varies from a few hours to 2-3 working days.
Player-Friendly Withdrawal Limits
What are the minimum and maximum withdrawal limits available?
The minimum withdrawal amount at Bet3000 is set to €10 for all payment methods and there is currently no maximum limit.
Withdrawal Options & Additional Costs
What are my banking options when withdrawing my funds and do they add fees?
Bet3000 offers the following withdrawal options - credit card (Visa and Mastercard), bank transfer, Skrill, online bank transfer, PayPal and Paysafecard. However, only bank transfer withdrawals are actually available at the time of writing. Additionally, an 8% fee is charged in case a deposit amount was not wagered before the withdrawal request. A €5 fee is also applied to transactions where the withdrawal amount is less than €10. Lastly, a 5% tax will be deducted from the winnings of all german stakers.
Regulatory Check Transparency
Are they clear about the Source of Funds and Source of Wealth procedures?
There is no mention of Source of Funds procedures or any other similar procedure in the Bet3000 terms and conditions. We were unable to confirm any of Bet3000’s established routines associated with both the Source of Funds and Source of Wealth procedures, something that is required in line with either of the 4MLD and 5 MLD directives.
Conclusion
The Bet3000 banking options are quite open for stakers but the only withdrawal method available is the bank transfer option, and there will be fees added on top if your deposits have not yet been wagered. On the other hand, withdrawals are not specifically limited but they are connected to the limits applied to the maximum winnings rule from a single bet, as well as the maximum winning limit during a seven-day period which comes to €250,000 each. Communication with stakers on financial problems is limited and transparency could easily be improved overall, especially when it comes to the important checks and the related routines. Stakers are left in the dark in regard to these and so this could well cause a few issues and surprises if such checks are suddenly thrown on them.
Customer Support
The Bet3000 customer services do not exactly fill you with joy when you communicate with them due to their neutral impersonal tones and short replies. It’s very much a service that sticks to the basics of customer information, so don’t go expecting any of your technical requests to be answered with any useful or meaningful answers. Furthermore, don’t go expecting a quick solution either because the team is only available via email between the hours of 10am and 10pm CEST. The lack of live chat is not too much of a surprise considering the way some of Bet3000 is still stuck in the past, however, the lack of a phone number is disappointing either way you look at it. Anyway, moving on, and once again any information relating to an SLA cannot be found anywhere and so yet again we turn to the results of our customer support test.
Support Speed & Resolution
How fast do they reply to my general queries?
Emails may be sent from the site directly using the contact form. A reply will be provided within five minutes which is well above the market average for email communication, so there is some joy to be found there.
Live Chat Access
Is the online live chat tool available on the site?
Live chat is not available at Bet3000. It takes the team about 3-5 minutes to answer an email and they don’t give bonuses upon request. As is typical of an old-school bookmaker, Bet3000 uses email as the fastest route and ignores the modern technology of live chat.
Support Team Competency
How quickly will the support team reply to complex queries?
It may take them up to two hours to deal with complex technical queries. There is obviously no training provided for any technical aspects here and due to the time zone differences, the team in Munich can not speak to the office in Buenos Aires until the sun rises from the other side of the Atlantic ocean - not very streamlined at all.
Level of Technical Expertise
Are the support agents sufficiently trained to answer technical queries based on odds, margins, and markets?
The support representatives refused to provide us with any information on sports betting related matters. The odds feed are coming from Sportradar and are most likely preconfigured there as well with custom margins and settings. It might be possible that Surhive, the technical team in Argentina, are not even aware of those settings either. So, any solution comes down to the CMR agent trying to search out the answers themselves via the back office.
Unregistered Staker Support
Will the customer service team interact with unregistered stakers and will I get a free bet?
As a new staker looking to a sign up to Bet3000, we found their replies to be neutral overall as they simply advised us to claim their welcome offer with not much else in the way of incentives.
Professional & Friendly Service
What type of response will I get when requesting a bonus from the service team?
Each time we requested a free bonus, the mails we received back from Bet3000 were always generic and short and not all of them started with a friendly greeting.
Customer Service Knowledge
Will the agents provide the correct information about payment limits when compared to the terms and conditions on the website?
We found that all the information given by the support representatives matched up with the details stated over on the ‘Payment options’ section of the website.
Willingness to Help Out
Will the support representatives help me navigate around their website?
The agents were happy to provide us with website links upon request, but there were no additional directions being given to make sure we found exactly what we were looking for.
Tolerance Levels
Does the support team have a high tolerance level for repeated bonus requests?
The answers of the representatives became less polite each time we asked for a bonus. They didn’t provide us with a reason as to why they don’t offer ‘no deposit’ bonuses and they also refused to escalate the matter to a manager or a supervisor on our request. There are no established procedures here, obviously, and it strikes us as ‘people are just trying to do their job' as close to the rule book as possible, which means not going above and beyond for the customer.
Onsite Support Efficiency
How efficient is their onsite Helpdesk compared to the competition?
The Bet3000 Help page is divided into three columns with a list of categories that includes a Search Box, Features Articles, Most Popular, and Top Rated sections. It’s a simple section but it works well when you are looking for common solutions.
Conclusion
It is hard for us to evaluate and compare the customer service at Bet3000 as they are lacking a lot of the typical modern technology that most bookmakers now use. They depend on the email channel only with no live chat available for real-time communication. The agents reply within fives minutes which is a small positive here, but it may take a few hours for any complex query to be solved. Should you require immediate assistance then you are on your own and you would have to either understand the procedures via the terms and conditions or simply leave that site. Our feeling here is that the major task for the Bet3000 customer service department is to simply oversee the stakers concerns and keep them logged in and betting. You’ll find none of that ‘above and beyond’ service from these guys.
Conclusion
It is hard for us to evaluate and compare the customer service at Bet3000 as they are lacking a lot of the typical modern technology that most bookmakers now use. They depend on the email channel only with no live chat available for real-time communication. The agents reply within fives minutes which is a small positive here, but it may take a few hours for any complex query to be solved. Should you require immediate assistance then you are on your own and you would have to either understand the procedures via the terms and conditions or simply leave that site. Our feeling here is that the major task for the Bet3000 customer service department is to simply oversee the stakers concerns and keep them logged in and betting. You’ll find none of that ‘above and beyond’ service from these guys.
Should you ever run into any problems or issues with the Bet3000 betting services then this short FAQ should be able to help you in finding a solution:
Are you able to complain with Bet3000?
Any complaints regarding bets and/or winnings should be lodged within 14 days after the bet in question has been settled. A resolution should be provided within 10 days by the customer service team.
Where to complain if they refuse the withdrawal?
Pardee Consulta is Bet3000’s ADR and stakers should attach their correspondence with the support representatives upon submitting a complaint. If a customer is not satisfied with the ADR’s decision, a complaint may be forwarded to the regulator MGA.
How do stakers rate the Bet3000 customer service?
Stakers rate the support team negatively because of many unhelpful answers. Some stakers also complain about the agents being unfriendly and not dealing properly with financial requests.
Up or down
The presence of Bet3000 in the cyberspace of Stakersland is reliable enough and there will be no major issues when stepping up to the doors, even with all those new stakers queuing up for that tempting welcome bonus deal. According to our internal tests, the uptime value stands at 99.98% which is very much close to ‘ideal’ as you can get. Perhaps things like network outages could easily ruin this sunny picture though, but overall, the uptime figure is impressive. On the other hand, we put the site through the Google Page Speed test which indicated that the sportsbook is still yet to be fully optimized. The Bet3000 desktop hit 31/100 and mobile access dropped even lower to 23/100, so there is definitely something to strive for over in the Buenos Aries development office and perhaps the boss needs to fall in line with some of the market standards.
TECHNOLOGY
The backend is likely to be based on Java, with the addition of Perl scripts and it seems PHP is being used as well. For communication, the sportsbook is using http queries for general API callbacks, websockets for incremental content updates, and GraphQL for detailed requests with mutable parameters. It is an innovative approach that we highly value here at Stakersland. The frontend is based on React with Redux with a bundle that totals up to 1.7MB, a very good result indeed.
DATA CENTER
The servers of Bet3000 are likely to be hosted in a Softlayer database with the frontend protected by Amazon AWS. For the web server, they are using Varnish, Nginx, Apache with HAProxy according to job postings. Configuration management is performed with Puppet and Nagios is used for the monitoring and log analytics. Developers and engineers are required to know Bash, Python, Perl and Ruby too. It is a solid foundation but a significant and experienced background is needed from all possible candidates.
SSL CERTIFICATE
Bet3000 uses a Sectigo SSL certificate worth $230 per annum. This certificate encrypts the channel between the user and the server using 256-bit encryption, and the key has a size of 2048 bits as well, so all is in line with current standards. This particular certificate is an ordinary type with no wildcard mentions and applies to bet3000.com and www.bet3000.com. For other subdomains, a similar encryption certificate issued by GlobalSign is currently in use.
When it comes to the frontend stack, we found the Bet3000 structure to be both mature and fresh in our overall technology rating. The Argentina-based development team monitors trends and responds to changes in the world with its technologies, which is exactly what we like to see at Stakersland. However, when speaking about the front-end, we can’t help but feel that those Object Perl remnants should definitely be moved over to a modern Golang. In doing so, the requirement of 'Comfortable with refactoring legacy code' could easily be removed from their next job postings. In conclusion, when it comes to the overall usability and the page speed opening that you would experience as a staker, both front-end and back-end teams have not yet managed to make those integrations that we are waiting for. The site is terribly slow with constant loading upon every click which is followed by the loading icon that lasts for a few seconds each time. It is frustrating for stakers but the framework has potential, it just needs some real action to be taken.
countries where Bet3000 is licensed
The Bet3000 offices are registered under the IBA Entertainment name in Malta and so their Malta gambling license comes naturally. This specific gambling license opens up the sign-up form for those local German stakers as well as French, Austrian, and Spanish stakers, and not to forget that group of Iraqi stakers as well. As hard as our online investigators tried, they could not find much information on the IBA Entertainment company as social media profiles are scarce, which to us does not give much of an impression that a full company workforce actually exists.
The MGA betting license has been acquired under the name of IBA Entertainment and opens up the Bet3000 sign-up form to stakers from France, Austria, Spain, and of course, their main focus of Germany.
Bet3000 is never far from the Stakersland rumour mill and the unbending will of their charismatic leader Simon Springer is always on the lips of stakers…’the one-man army’. It’s no secret that Simon Springer does not trust his managers, and in fact, Springer has had more managers than a Brazilian football team, as some are saying. Others even say that the people who are supposedly in charge are just puppets on the Springer string, but no comment on that either from the Stakers team. There is one man, known as Jakov Effroni, who has managed to earn the respect and support from Springer down the years but still, Bet3000 very much continues to be the Springer show.
Due to the lack of technological knowhow from the boss, Bet3000 has always relied on a third-party agency to build their software which is that previously mentioned office located far away in Buenos Aires. No doubt Springer will incite being ‘’screwed’’ by software developers, but that’s pretty much standard when you are technically illiterate. So, it’s a rumour mill alright but we can’t ignore the recitations that still come from Springer: “Tipico founders worked for me, they stole my idea!” and “I’m the only real bookmaker in Germany, others copy me!”, or how about the classic “I don’t care, I prefer to keep everything under my ownership! My wealth is higher than that of the Tipico founders!”.
No sanctions have been reported against the Bet3000 name by the Malta Gambling Authorities, however, the company and their infamous boss Simon Springer have both taken up enough headline space in recent years. Back in 2004, German authorities raided the branches and offices of Springer which ended up him selling the company for a ridiculously low price. Six years on in 2010 and he looked to bring €248 million in damages against the German authorities which eventually led Springer to up sticks and set up in Malta. Fast forward to 2020 and Springer and Bet3000 are yet again under threat by the German authorities in relation to their online casino platform operating illegally. This crackdown on online gambling is something that the 16 states across Germany have agreed on and so Bet3000 and Springer look set to take up yet more headline space.
Questions
What documents do Bet3000 require for account verification?
Bet3000 uses its own approach to establish the identity of stakers. They are asking them to take a photo of the ID with the front and back of the passport or identity card along with the name, date of birth, and signature being clearly visible. Should credit/debit cards be used for the deposit then those should be photo copied from the back, with the middle 8 digits of the card number and the security code being covered or crossed out. To verify the address (unless it is shown on the ID), stakers should also supply an electricity bill or bank account statement which is no older than three months. We were unable to retrieve information regarding either of the source of funds and source of wealth procedures and as such, a high number of accounts might be suspended for these specific reasons.
How long does it take them to settle the bets and payout?
Your bets will be settled immediately when the official results come through their proprietary sportsbook platform. Betradar and Sportradar feeds are used to supply the odds, live score, fixtures, and some settlement data. As such, major leagues are settled instantly, and this is especially so for the live in-play events. It might take up to 24 hours for minor divisions as these are mostly connected to official results coming through the day after the events end. Lastly, all stakers have 14 days to address any bet settlement issues otherwise your bet result will then be considered as officially accepted.
How to request a withdrawal and how long it may take?
According to our tests, withdrawals are approved during the same day. The customer service agents did confirm that withdrawals are processed within 24 hours providing that it is a working day. Thus, it can take up to three days with weekends included. After that, the processing time depends on the payment system provider and this will vary from just a few hours to 2-3 working days. The minimum withdrawal amount at Bet3000 is currently set to €10 for all payment methods with no maximum limit. An 8% fee is charged in any case where a deposit amount was not wagered before the withdrawal request was made. The €5 fee is applied to transactions in any case where a withdrawal is less than €10 and additionally, a 5% tax is also to be deducted from all winnings of german stakers.
Are multiple accounts allowed?
Only one account is permitted per staker and this is in line with the Bet3000 terms and conditions. They reserve the right to close any additional accounts and return the deposit amount or treat all such accounts as one joint account, this is related to all cases where they detect multiple account usage.
Is it safe to open an account with Bet3000?
Bet3000 is a regulated operator and has had no breaches with the MGA regulators, though there has been two criminal investigations in its homeland of Germany. There is not much information about the bookmaker in open sources and the level of transparency on the site is questionable. According to our calculations, the maximum payout of €250,000 would take Bet3000 to be on the fly for two days straight without clawing back any profits, while the casino maximum limit of €150,000 would require 24 hours. It’s a well-known name in Germany but the way it is operating and along with the lack of transparency, it does mean that you should step with caution.
VPN Usage - legal or not?
The Bet3000 terms and conditions and FAQ do not say directly whether VPN use is prohibited or not, but they do mention that access from restricted countries and jurisdictions is prohibited. So, even though VPN is not banned both legally and technically, using it to avoid region/country restrictions is going to be considered as a breach of the terms and conditions. As a result, we advise you to not use VPN with Bet3000 to keep within all the legal terms and conditions.
gross gaming revenue
customer base
time to make €250K
Social Buzz
Up or down
63% of the reviews here are marked down as ‘bad’ and 11% are ‘poor’, so you can get a good understanding of the thoughts of stakers on this profile. The issues mentioned earlier keep coming up and these include those long verification processes, a lack of response to these issues from the support team, and an inefficient support overall.